Our Helpline is the first point of contact for many autistic people, families, and professionals.
During 2024/25, Autism NI received over 7,000 direct contacts which enabled the team to advise autistic people and their families on support available and additional interventions including practical resources, one to-one sessions, and a listening ear.
Autistic adults, parents, family members, and professionals use this service to seek access to other services, resources, advice, and information on a wide range of issues related to autism, pre and post diagnosis. The volume of enquiries we are dealing with indicates the real need that exists to inform, assist, and support autistic people and their families.
Call our Helpline
Autism NI’s Helpline Service operates from Monday to Friday 9am - 5pm.
Please note if you are unable to get through due to a high number of calls, please leave a voicemail with your name and number and someone will get back to you ASAP, or email info@autismni.org
Autism NI does not provide a walk-in service to our office building. If you need advice or support, please call our Helpline.
Autism NI is a NI Helplines member, more information on other Helplines and support services available, can be found at www.helplinesnetworkni.com
The Autism NI Helpline has been a lifeline. The team are incredibly knowledgeable, kind and understanding . They take the time to really listen to our challenges and offer practical help that made a real difference to our daily routines.At a time when I felt stressed and overwhelmed, they gave me hope and clarity . They have a genuine gift of connecting with families, calming worries and empowering parents to meet their children’s unique needs.Feedback from a parent who used our Helpline service