Helpline Service


Monday - Friday (9am-5pm)

Autism NI operates an Helpline Service from Monday to Friday. Individuals, parents and professionals use this service to seek information on a wide range of issues related to Autism pre and post diagnosis.  The volume of enquiries we are dealing with indicates the real need that exists to inform, assist and support those affected by Autism.  

Here are a few of the comments from parents who have contacted the Helpline:

"Just having someone there that understood what we were going through as a family was a fantastic help"

"At least I knew I wasn't on my own irrespective of the outcome"

"Thank you for listening, I didn't think I could carry on today but talking to you has really helped"

Please note if you are unable to get through due to a high number of calls, please leave a voicemail with your name and number and someone will get back to you ASAP, or email or

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For information on other Helplines and support services available, please visit